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Privacy Policy

At Echoes of Hope Ltd., we respect your privacy and are committed to protecting your personal information in compliance with Alberta's Personal Information Protection Act (PIPA) and, where applicable, Canada Personal Information Protection and Electronic Documents Act (PIPEDA). This Privacy Policy explains how we collect, use, and safeguard your data when you use our website (the “Site”).

 

 

 

1. Information We Collect

 

 

We may collect:

 

  • Personal details (name, email, phone, mailing address) when you contact us, subscribe to updates, or make donations.

  • Payment details (processed by third-party providers; we do not store credit card information).

  • Technical data (IP address, browser type, device information, pages visited) via cookies or analytics tools.

 

 

2. How We Use Your Information

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We use information to:

 

  • Process donations and issue receipts

  • Communicate with you about our programs, events, and updates (if you opt in)

  • Respond to inquiries or requests

  • Improve the Site and monitor usage

  • Comply with legal and regulatory obligations

 

 

3. Sharing of Information

 

 

  • We do not sell or rent your personal data.

  • We may share information with trusted third-party providers (e.g., payment processors, email services) who assist in our operations, under strict confidentiality agreements.

  • We may disclose information if required by law or to protect our legal rights.

 

 

4. Cookies

 

 

  • Our Site may use cookies to enhance functionality and improve user experience.

  • You can adjust your browser settings to decline cookies, though some features may not function properly.

 

 

5. Data Security

 

 

  • We use reasonable safeguards to protect your personal information.

  • However, no system is 100% secure, and we cannot guarantee the absolute security of data transmitted online.

 

 

6. Your Rights
 

Under Alberta's PIPA and Canadian Privacy laws, you have rights to:

 

  • Access, update, or correct your information

  • Request deletion of your personal data

  • Withdraw consent for communications

  • Lodge a complaint with a data protection authority

 

 

7. Children’s Privacy

 

 

Our Site is not directed at children under 13, and we do not knowingly collect personal information from children.

 

 

 

8. Policy Updates

 

 

We may update this Privacy Policy occasionally. Updates will be posted here with a revised “Effective Date.”

 

 

 

9. Contact Us

 

 

If you have questions about this Privacy Policy, please contact:

 

Echoes of Hope Ltd.

 Email: info@eohir.org

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